On Hold Messages

converting silence to sales!

How can On-Hold Messages work for me?

Letter headed paper, newspaper advertising, business cards, website… consider how much is spent on projecting a professional image to your customers. Yet when your customers are place ‘On Hold’…what do they hear. Silence? or worse a jingle that belongs to a first generation mobile phone. Install an On-Hold Messaging service and benefit!

• Cross sell your products and services with informative messages
• Enhance your corporate identity
• Inform your customers of any changes to your business
• MOST IMPORTANTLY, reassure your customers that their call…. and custom, is valued.

Professional Voice Messages for your business telephone system

Sound as professional as your business obviously is!

On-Hold Messages

A recent study into On-Hold Audio had 10,000 customers placed on-hold for ONE minute. Here’s how silence compared to music. The results might surprise you!

Silence

70% hung up within the minute.
10% when questioned estimated their time on-hold as 5 minutes!
17% estimated 3 minutes.
3% estimated more than 1 minute.

Music & Messages

2% hung up within the minute.
81% when questioned estimated their time on-hold as less than 1 minute!
16% estimated more than 1 minute.
1% estimated more than 2 minutes.

Professional ssional Voice Messages for your business telephone system

Lets be clear, you’re not trying to to sell to the masses here, they’re already on the phone to you, what better an opportunity to ensure they get the most from your business.